The Personal Information Protection and Electronic Documents Act, is the law of Canada on protecting user data and we are required by law to have a privacy policy as we collect data that can be used to identify an individual.

Hiseas Online Store are hosted from a secure location, where all data transfers occur over a 256-bit SSL connection. SSL (Secure Sockets Layer) is the industry-standard security protocol for establishing a secure connection between a web browser and a web server/platform. This connection ensures that any data transferred between web servers and browsers remain private and safe.

Thank you for choosing to be part of our community at Hiseas Online Store (“us”, “we”, or “our”) – operates the https://hiseasstore.com/ website (hereinafter referred to as the “Service”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@hiseasstore.com

When you visit our online store and use our services, you trust us with your personal information. We take your privacy very seriously as you’ll see in this privacy policy. Our goal is to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. Note that this privacy policy applies to all information collected through our and/or any related services, sales, marketing or events (we refer to them collectively in the privacy policy as the “Sites.” By using the Service, you agree to the collection and use of information in accordance with this policy.

The Hiseasstore does not sell, give away, or distribute your information to any third party. When you place an order, we ask for your name, email address, mailing and billing address, and payment data. This information allows us to process and fulfill your order and to notify you of your order status. Lastly, if you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

In short, we collect personal information that you provide to us such as name, address, contact information, passwords, security data and payment information. All personal information that you provide to us must be true, complete and accurate and you are responsible for notifying us of any changes to pertinent personal information by amending your online account details.

Additionally, we collect personal information that you voluntarily disclose when registering for a user account, making purchases, posting messages in our online forums, entering competitions, contests, giveaways or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us, the choices you make as well as the products and features that you use. The personal information we collect to provide you with a service can include the following:

Name and Contact Data:include your first and last name, email addresses, postal addresses, phone number and other similar contact data.

Credentials:are passwords, password hints and similar security information used for authentication and account access.

Payment Data:is data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit/debit card number) and the security code associated with your payment instrument.  Note that we use third-party service providers to process your payments. This means certain third-party payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies, so you can understand the way your personal information will be handled by these providers.

Social Media Login Data: We provide you with the option to register using social media account details, such as Facebook, Twitter or other social media accounts. We do not control and are not responsible for other uses of your personal information by your third party social media provider.  We recommend that you review their privacy policy to understand how they collect, use and share your personal information and how you can set your privacy preferences on their sites and apps.

When you provide us with personal information to complete a transaction, it is implied that you consent to our collecting it and using it for that specific reason only.

We use WooCommerce Payments as our point-of-sale system. Customer is forwarded to the Payment Gateway site to process payment, then redirected back to your site to complete checkout. WooCommerce Payments are hosted from a secure location, where all data transfers occur over a 256-bit SSL connection. SSL (Secure Sockets Layer) is the industry-standard security protocol for establishing a secure connection between a web browser and a web server/platform. This connection ensures that any data transferred between web servers and browsers remains private and safe. In addition, data transfers between our online store and Lightspeed databases are encrypted. Personal information, including payment data and any private customer data, is transferred and stored in encrypted form.

If you’d like to read more about payment gateway security, please check out WooCommerce site and data security FAQ

We will only disclose your personal information if we are required by law to do so or if you violate our terms of service. Should you choose to enter any of our contests via social media platforms, you will be notified of any winnings via the same public platform you entered the contest on.