For shipping within Canada, to the USA and Internationally, find pricing information below.
SHIPPING INFORMATION
Return policies can be found here: Hiseas Online Store Return Policy
A) FREE LOCAL PICKUP
We’re always happy to see you and would gladly process your online purchase for local pickup!
1. Select “Local pickup” upon checkout.
2. Pay for your items.
3. We will notify you by email info@hiseasstore.com when your order is ready to pick up.
4. Show us your photo ID to claim your item(s.)
Why use free local pickup?
Exclusive online selection.
Shop from anywhere.
It’s fast and convenient.
It saves shipping cost!
B) SHIPPING PRICING
We love to empower our customers and let them make choices on their preferred carriers and timelines. This is why you are presented with multiple shipping avenues, prices and timelines to suit your needs once you fill in your address at checkout. We do have mutiple shipping rates calculated in real-time directly from the shipping carriers for you choice.
C) SHIPPING TIMELINES
*
Orders will be shipped within 1-3 business days of customer transactions. If your order requires immediate and expedited shipment, please contact our store email following your transaction and we’ll be happy to help. Estimated arrival dates at checkout are therefore more like guidelines and unfortunately cannot be guaranteed.
D) PACKAGES DO NOT SHIP FROM OUR STORE:
- Public Holidays
E) SHIPPING TO THE USA
All orders have to pass through Customs and are subject to import duties, taxes and custom processing fees for which the recipient is responsible. The Hiseas Online Store is not responsible for any parcels held by international customs agencies; please contact your nearest customs office for more information. A Customs invoice will arrive with your parcel or in the mail shortly after. The good news for you is that these costs have historically been offset by the currency exchange. * Note that the Hiseas Online Store is unable to provide estimates for customs fees so it is best to contact your nearest customs office for more information.
F) INTERNATIONAL SHIPPING
All orders have to pass through Customs however and are subject to import duties, taxes, brokerage and custom processing fees for which the recipient is responsible. The Hiseas Online Store is not responsible for any parcels held by international customs agencies; please contact your nearest customs office for more information. A Customs invoice will arrive with your parcel or in the mail shortly thereafter. * Note that the Hiseas Online Store is unable to provide estimates for customs fees so it is best to contact your nearest customs office for more information.